Known for its stellar customer service, good designs and quality installations and products, Cabinet Gallery has been helping residential and commercial customers create and install cabinetry for the past 41 years. Shown are David Landry, the chief operating officer also known as the “Cabinet Guy,” and Jodi Osborn, the lead designer at the Massachusetts Design Showroom at 1 Lumber Street in Hopkinton.

Although the obvious aim of Cabinet Gallery is to create and install cabinetry in homes and businesses, the real goal of the local company is to build relationships with clients.

“I am a relationship guy,” said David Landry, chief operating officer for the company founded by his father, Roger, 41 years ago in Woonsocket, Rhode Island. “We work to build and solidify long-term relationships with our clients and in the community.”

Still headquartered in Woonsocket, where Cabinet Gallery has its Rhode Island Design Showroom, the firm has its Massachusetts Design Showroom at 1 Lumber Street in Hopkinton.

“We opened in Hopkinton eight years ago,” said Landry. “We were welcomed into the community and began building relationships by joining the local Chamber of Commerce and networking groups.”

The Hopkinton showroom is run by lead designer Jodi Osborn, who has more than 20 years experience in residential cabinetry, design and installations. Kayla Briggs, a Blackstone Valley Tech graduate gaining experience in the industry, is the design assistant.

“They make an awesome team,” said Landry.

He noted Osborn and Briggs, like all Cabinet Gallery designers, spend time working with clients, exploring options and solutions to make sure the customers — homeowners, builders or businesses — are pleased with their designs.

“We want to make sure our clients understand what they are getting and then follow it up with stellar service,” said Landry.

Cabinet Gallery offers stock, semi-custom and custom residential cabinet lines for kitchens, bathrooms and other areas in a home. Commercial millwork and installations are custom built in their Woonsocket shop.

“No matter their budget or what they order, our clients will always get a good design,” said Landry.

The stellar service includes professional installation by Cabinet Gallery’s crew, who work with clients to make sure the project is done right.

“If something goes wrong, we take care of it right away by reordering the cabinet. Or if it needs to be installed quickly, we’ll have our shop fix it,” said Landry. “We work as a team with contractors and clients.”

The stellar service also includes a final inspection by Landry and an impressive five-year warranty.

Landry, who has worked at Cabinet Gallery since he was in high school and took over the management of the showrooms after graduating from Bryant University with a bachelor’s in business management, is known as Dave the Cabinet Guy. Not only does he conduct the post-installation inspection, he gives clients his cell number so they can contact him with any questions or concerns.

“If there is anything they are not happy with, they can call or text me. I will show up willing to do whatever makes it right,” said Landry. “This is a high-impact purchase, and we want to give clients the peace of mind that we are here for them. We know we produce good designs with good products, and we want our clients to feel the same way.”

More information about Cabinet Gallery can be found by checking out CabinetGalleryLtd.com, by visiting the Massachusetts Design Showroom Tuesdays through Saturdays, or by calling 508-435-4011.

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