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Business Profile: Flooring America puts pep back in customers’ steps

by | Sep 14, 2023 | Business, Featured

Flooring America

Ryan Beans (left) is a co-owner of Flooring America along with wife Megan Beans and father Bruce Beans.

Hardwood, luxury vinyl plank, tile, carpet, rugs, cork — what’s the best choice for your space? Durability, color, comfort, price — which elements will have the most impact? There are hundreds of options to choose from when it comes to flooring, but the team at Flooring America Design Center will make the process feel seamless, says Ryan Beans, the owner of the family-operated business. The Beans have decades of experience in the industry — Ryan’s father, Bruce, has worked in flooring for 50 years, and Ryan followed in his dad’s footsteps 15 years ago.

With locations in Natick and Franklin plus the option to have samples sent to your home, Flooring America serves a wide range of MetroWest clientele, including homeowners and business owners.

Upon entering the company showrooms, the staff guides clients through a series of considerations to ensure that new flooring elements are well suited to each room. Education is a key piece of the discussion as team members explain how different materials perform depending on usage, foot traffic and the presence of pets and kids, for example.

“Some brands perform better in certain situations,” Beans says, “and we can help customers understand how variations in quality will affect their space over the long term.”

Customers also can set up a free appointment with the company’s in-house interior designer.

“This is a real benefit,” Beans says. “This complimentary service ensures that your new flooring complements your paint colors, furniture, curtains and any other design elements in your space.”

Adds Bean: “People often don’t realize how colors can appear different in artificial light versus natural light, and color swatches on your computer screen can also be deceiving. So, having clients come to our design centers and see the real thing is a way to avoid any buyer’s remorse.”

Speaking of zero buyer’s remorse, many of Flooring America’s products qualify for a “confidence plus warranty,” meaning that if a customer decides within 30 days that they aren’t satisfied with their new floor, Flooring America will replace it for free. “Almost no other company does that,” Beans says. The company also has a lifetime installation guarantee in which it will repair any installation-related issues at no cost.

Hearing from happy clients is one of the best parts of the job, Beans says. Mark C., for example, shared the following review after Flooring America staffers installed a stair runner: “They did an unbelievable job! The price was exactly what was quoted, and they definitely have the best prices. … The quality of the rug is amazing … and the installation was done quickly and professionally.”

Flooring America currently is offering zero percent financing for 12-18 months and up to 36 months for some purchases.

“With interest rates rising, we’re proud to be able to offer customers this option to have their dream floors without breaking the bank,” Beans says. “Plus, when you shop with a 100% locally owned business like ours, everything stays in the area. You’re supporting a local business and local workers.”

To learn more, visit flooringamerica1.com or call 508-655-5582.

Business Profiles are advertising features designed to provide information and background about Hopkinton Independent advertisers.

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