Rob Scott and his sister Stacey now run Scott Septic, their family-owned and operated septic and excavation company based in Hopkinton since 1968.

In 1968, Don Scott founded a family-owned, now Hopkinton-based company, Scott Septic, dedicated to solving customers’ septic and excavation problems.

“We’ve been doing this a long time and we’re good at it,” said Rob Scott, who with his sister Stacey represent the third generation running the family business. “We’re big into problem solving. When people have problems other companies can’t solve, we get a call. I really enjoy figuring out how to help our customers. While no one likes to talk about it, everyone wants a working bathroom.”

Rob is in charge of installing new septic systems and excavations while Stacey manages septic system pumping and repairs as well as Title 5 inspections. Their mother, Dottie, who heads the family business, runs the office with Rob’s wife, Melissa.

“It is a real family business. No matter what a customer needs they will be working with one of us,” said Rob. “We return all phone calls and try to answer all our customers’ questions.”

Besides their septic work, Scott Septic also handles sewer connections, site work, general excavations, drainage, utility work and more.

Rob began working in the company with his father, also Rob, when he was just 11 years old. His sister joined after her high school graduation. “I love this work,” he said.

Rob added, “Not only are we experienced, our employees are, too. I have a phenomenal group of guys. We are absolutely the most skilled and the best at what we do. … There is not much we haven’t seen.”

Scott Septic also has a full fleet of equipment and tools, allowing the company to complete a job without outsourcing the work. And with close to 60 years in the business, the firm has a strong working knowledge of the bylaws in most Metrowest communities and good relationships with local health inspectors. Additionally, Scott Septic has two to three Title 5 inspectors on staff.

Since they often deal with challenging sites, Scott Septic workers are adept at installing innovative alternative systems such as Eljen, MicroFAST and drip irrigation.

“These technologies allow a septic system to be placed closer to the groundwater, lowering the mound needed for the drainage field,” he said.

“We take pride in the fact that when we finish a new system, we have done the entire project from preparing the site and doing the installation to the grading and seeding. Our work includes all the nuts and bolts,” said Rob.

He noted the free estimates offered by the company reflect that scope of work.

“We don’t give piecemeal estimates,” Rob noted. “Our estimates are for a complete job because we want customers to know what they are getting.”

The value they place on their clients is reflected in Scott Septic’s philosophy, which is to “treat every customer with respect, and back it with the knowledge and knowhow to meet any type of septic system need, no matter what the challenges or situation.”

More information can be found by visiting ScottSeptic.com and on Facebook or Instagram. Scott Septic also can be reached at 508-435-4168.

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