Business Profile: Fix It! home service repair

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Fix It! The new generation of home service repairs


Fix it! owner Nestor Lopez and his technicians, Elvis and Marvin Lopez, stand behind every job.
Photo/Deborah Burke Henderson

Nestor Lopez founded Fix It!, his home service repair business, based on the same principles he has lived and worked by as a contractor with more than 20 years’ experience in the building trade industry in MetroWest. Nestor brings outstanding quality and service to your home projects.

“I believe in adding value to everything we do,” Lopez explained. “Many customers shared with us that other vendors never returned calls, never showed up on time or at all, and that communications were poor. We saw an opportunity to help and developed our slogan, ‘The new generation of home service repairs.’ With our own professionally trained handyman technicians, we not only repair what’s broken, we add value to what we do and assure customers we are there for them. We stand behind satisfaction guaranteed on every job. We never walk away. We look for solutions and stick to our upfront pricing.”

Why upfront pricing?

Most home repair companies charge by the hour. With Fix It! the job is initially assessed, and the customer is provided with a price up front, so the total cost is transparent. There are no hidden expenses.

“We know what we’re doing,” Lopez said. “We’re in and out. My team doesn’t take any longer than the job requires, and our customers appreciate that.”

First impressions

Whether repairing drywall, siding or tiles, retrofitting decks or installing interior doors or hardware, the Fix It! team keeps the customer in mind by donning shoe booties, using a hip vacuum with a filter system to avoid spreading dust, and always being positive and polite. The Fix It! promise to provide excellent service is measured by the staff’s credibility and professionalism.

Throughout the years, the Fix It! team has successfully completed various home projects for numerous clients in Hopkinton, thanks to word-of-mouth references.

What sets Fix It! apart?

“Quality workmanship, use of the latest technology, standing behind each job and exceeding customer expectations sets us apart,” Lopez said. “We have a policy that if we can’t fix it, you don’t pay us, plus we provide a two-year certificated warranty on every repair.”

The team is very communicative via email and texting, always on time and with no surprises. Email and text reminders are sent in advance of arrival on the job, and the Fix It! team keeps in touch after the job is done to ensure complete customer satisfaction. The business is licensed and registered to operate in Massachusetts, carries worker’s compensation and liability insurance up to $1 million and offers discounts to seniors and military families.

Committed to excellence and growth, Nestor Lopez also is a visionary. For years, he has met twice weekly with a small group of like-minded business owners — men and women who strive to make a difference in their industries. The group meets to discuss trends, set and track goals, share new ideas and perspectives and refine business plans. They know running an effective business takes discipline and hard work, and they’re ready to meet those challenges head on.

Fix It! services the MetroWest area and beyond. When you have a home repair job as small as changing a hard-to-reach light bulb or as big as retrofitting a deck, contact Fix It! Call/text 508-305-2055, email info@fixit-asap.com or book online at www.fixit-asap.com.

Company hours are Monday through Friday, 9 a.m. to 5 p.m.

Find out about the company’s VIP membership app and discover more about Fix It! at www.fixit-asap.com.

Business Profiles are advertising features designed to provide information and background about Hopkinton Independent advertisers.