Mike Ellis, mitigation manager, and Joe Markey, owner, run RestoPros of Norfolk County Attleboro Brockton, a Hopkinton-based company that provides mitigation and remediation services for property owners affected by water, mold, fire and smoke damage.

When disaster strikes — a burst pipe at midnight or a kitchen fire that displaces a family — property owners across the Hopkinton area can turn to RestoPros of Norfolk County Attleboro Brockton, a locally owned business with national expertise.

“Our mission goes beyond repairing damage, it’s about providing peace of mind. We help neighbors reclaim their home and regain stability after unexpected property damage,” said owner/investor Joe Markey, a Massachusetts native and 23-year Hopkinton resident who started the business in 2025. He noted RestoPros operates with a simple philosophy: national standards, local heart.

“RestoPros technicians are trained to the highest industry standards, earning certifications in water damage restoration, applied structural drying, anti-microbial remediation and other specialties,” said Markey.

RestoPros of Norfolk County is fully insured and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), adhering to the highest standards of protection and safety for property owners and occupants.

Beyond expertise, what sets RestoPros apart, said Markey, is its community connection. Team members live and raise families in the same towns they serve.

“We’re not just mitigating and remediating property damage — we’re helping our neighbors get back on their feet,” said mitigation manager Mike Ellis, who brings 25 years of residential construction experience to the team.

Local empathy drives RestoPros’ 24/7 response and communication throughout the insurance claim process. Ellis noted that damage from water can multiply by the hour, and microbial growth can appear within 48 hours.

“Insurance policies obligate the homeowner to prevent damage from getting worse,” emphasized Ellis. “That’s where we come in.”

He added that the company provides free inspections to assess the extent of unseen damage after an incident.

Ellis recalled a memorable project: One cold, winter night, an elderly resident reported a water emergency resulting in a furnace failure. “I have no heat and it’s cold,” the resident said. Besides the standard drying equipment and water pumps, the RestoPros crew deployed a portable heating unit, staying past 2 a.m. to stabilize the water situation so the heating company could get the furnace running the next morning.

Markey said stories like this exemplify RestoPros’ reputation for reliability not only with property owners but also with related trades.

“A big part of our value is the partnerships we form with companies providing plumbing and heating, septic, HVAC, roofing and rebuild services,” he said. RestoPros brings mitigation proficiency, allowing other trades to reduce their risk while focusing on their expertise.

“For a plumber hired to fix a damaged pipe,” added Ellis, “having us there to address the risk of secondary damage from water or microbial growth — that’s a big worry off their plate, and a happy customer.”

For residential and commercial property owners facing the unexpected, RestoPros of Norfolk County restores not only property but peace of mind.

“While it’s often a homeowner’s first experience with this kind of damage, we’ve seen it before, and we know what to do,” said Ellis.

For more information, visit RestoPros.co/MA-Norfolk-Attleboro and its social media sites or call 781-818-1821.

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