Bryan Brown is excited about the changes in his office. Not only has the name of his firm changed to Rate, but the direct mortgage lender has expanded the services it offers clients.
“Along with rebranding nationally, Rate is emphasizing simplicity and customer service,” said Brown, the Hopkinton branch manager. “We have always done a good job serving our clients, but now we offer more than traditional first mortgages.”
Those offerings include home equity loans and lines of credit, reverse mortgages, personal loans, insurance, financing for non-traditional buyers plus financial and personal wellness products.
“Our customer service is mindful of the whole person,” said Brown.
Rate also emphasizes the speed and ease of its mortgage process.
“I consider us a technology leader in the mortgage space,” said Brown. “By accessing our clients’ financial data online, with their authorization, we have turned what was typically a painful, arduous process into a simple, easy transaction. It is also very fast. We can easily close a mortgage in less than two weeks as compared to the usual 45-60 days.”
“We also offer our clients very competitive interest rates,” said Brown, who noted he and six members of the Bryan Brown team — a loan officer, business development coordinator and four loan managers/processors — are committed to finding the best mortgage solutions for their customers.
This client-centered approach has paid off for Brown, who notes, “I am one of the top lenders in Hopkinton.”
From his office at 85 Main Street in the old high school building, where he says he “enjoys being downtown and walking to grab a coffee,” to his involvement in the community, Brown is happy to call Hopkinton home.
Moving to town with his wife and three children in 2015 and establishing his business in Hopkinton two years later, Brown has been an active community member ever since. A board member of the Hopkinton Chamber of Commerce for seven years, most recently serving as vice president, he helped found the Hopkinton BNI chapter, a networking group. Brown also supports Project Just Because throughout the year.
Currently serving his second year as president of Hopkinton Youth Football, Brown has seen the program grow to about 150 players, including his two young sons.
“It is really exciting to see the kids having fun,” said Brown, who played middle linebacker during high school and at Bentley University, where he earned a degree in finance. He also played one year of semi-professional football in Germany.
Brown became a mortgage broker following his return from Germany in 2003. Two of his college friends introduced him to the business.
“Everything I know about mortgages I learned on the job,” said Brown.
Speaking about his 20-year career, he said, “I love helping people achieve homeownership. I really enjoy working with my clients and all the great referral partners — real estate agents and lawyers and financial advisers — in my professional network.”
Anyone interested in more information can contact Brown at 978-870-7138 or Bryan.Brown@Rate.com.
Business Profiles are advertising features designed to provide information and background about Hopkinton Independent advertisers.
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