Rob Scott and his sister, Stacey, are members of the third generation of their family helping run Scott Septic in Hopkinton. The septic and excavation company was founded by their grandfather, Don Scott, in 1968.

Giving septic systems and water and sewer connections the attention and skill required to turn potential problems into smoothly functioning, almost invisible systems, is the aim of Scott Septic. The Hopkinton-based, family-owned business founded by Don Scott in 1968 is dedicated to solving septic and excavation problems for their commercial and residential customers.

“We’ve been doing this a long time, and we’re good at it,” said Rob Scott, who with his sister, Stacey, represents the third generation running the business. “When people have problems other companies can’t solve, we get a call. I really enjoy figuring out how to help our customers. While no one likes to talk about it, everyone wants a working bathroom.”

Rob is in charge of installing new septic systems and excavations while Stacey manages Title 5 inspection and septic system pumping and repairs. Their mother, Dottie, who heads the family business, runs the office with Rob’s wife, Melissa.

“It is a real family business. No matter what a customer needs they will be working with one of us,” said Rob. “We return all phone calls and try to answer our customers’ questions.”

Rob began working in the company with his father, also Rob, when he was 11 years old. Stacey joined the company after graduating from Hopkinton High School.

“Not only are we experienced, our employees are, too,” said Rob. “We are absolutely the most skilled and the best at what we do. … There is not much we haven’t seen.”

Besides their septic work, the company handles sewer connections, site work, general excavations, drainage, utility work and more.

Additionally, Scott Septic’s full fleet of equipment and tools allows the company to complete a job without outsourcing the work. And with close to 60 years in the business, the firm has a practical knowledge of the bylaws in most Metrowest communities, good relationships with health inspectors, and several Title 5 inspectors on staff.

Keeping up with industry innovations, Scott Septic is familiar with installing alternative systems designed for challenging sites such as Eljen, MicroFAST and drip irrigation. “These technologies allow a septic system to be placed closer to the groundwater, lowering the mound needed for the drainage field,” Rob said.

Because of its skilled staff, extensive work history and equipment fleet, Scott Septic takes pride in handling all aspects of a job. “When we finish a system, we have done the entire project from site preparation to grading and seeding,” said Rob. Similarly, “Our free estimates are for a complete job because we want customers to know what they are getting,” he added.

The value the employees place on their clients is reflected in Scott Septic’s philosophy to “treat every customer with respect, and back it with the knowledge and know-how to meet any type of septic system need, no matter what the challenges or situation.” Or as Dottie said, “We enjoy serving people, so for us, every job is appreciated.”

Anyone interested in more information can call 508-435-4168, visit ScottSeptic.com or check out the company’s Facebook or Instagram page.

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